Business Name: 4 Paws B & B - Boarding Kennels

Address: 3 Battersea Road, Canning Vale WA 6155 Phone: 0499 350 959

Email: info@4pawsbb.com.au Website: www.4pawsbb.com.au

1, AGREEMENT: This agreement is between the proprietor of 4 Paws B & B Boarding Kennels and the owner, guardian or person responsible for the pet. By making a booking, signing this agreement or leaving your Pet in the care of the kennel, the owner confirms that they have read, understood and agree to be bound by these Terms and Conditions. These Terms and Conditions apply to all boarding, daycare, exercise and any other pet-care provided by the kennel 4 Paws B & B The owner acknowledges that the welfare, saftley and appropriate care of the pet are the primary considerations of the Kennel establishment.

2, OWNER AND PET DETAILS: The Owner must provide complete and accurate information about their pet before or at the commencement of the booking. The Owner warrants that the information supplied to the kennel 4 Paws B & B is accurate and complete to the best of their knowledge. The owner must disclose any information that may affect the safe care of their pet, including but not limited to: ~ Medical conditions ~ Allergies ~ Medications ~ Dietary requirements ~ ~ Behavioural issues ie: fear, anxiety, aggression or resource guarding, escape behaviour or seperation anxiety ~ Reactivity towards people or other animals or a history of biting or attempting to bite. Failure to disclose relevant information may result in the booking being refused, cancelled or modified at any given time.

3, BOOKING AND ACCEPTANCE: All bookings are subject to availability and acceptance by the kennel 4 Paws B & B and its staff. The Kennel reserves the right to refuse or decline a booking where, in its reasonable opinion, the kennel is unable to safely accommodate the pet or the pets needs. (The kennel does NOT accept Aggressive or Non People Friendly dogs) A booking is not considered confirmed until the Kennel staff at 4 paws B and B confirm the booking by email, text message, or verbally over the phone. The Owner is responsible for ensuring that the booking dates and requirements are correct. 4 Paws B & B does not allow visits or day and weekend outings during the duration of your pets stay, this causes disruptions, upsets the routine of all boarding animals and can cause more stress and anxiety to your pet than there needs to be.

4, CHECK-IN AND CHECK-OUT: The Owner agrees to comply with the Kennels nominated check-in and check-out times. Monday to Friday 8-10 Am or 4-5 Pm, Saturday’s 8-9 Am ONLY and Sunday’s 4-5 Pm ONLY Please note: That drop-offs and pick-ups outside these hours will result in refusal or a gate opening fee on top of original boarding or daycare fee. Additional fees may apply where a pet is collected late or where additional care is required because of failure to collect the pet on the agreed pick-up date . If the Owner is unable to collect the pet as arranged, the Owner must contact the Kennel 4 Paws B & B as soon as reasonbly possible. In cases where the Owner is unable to collect their pet as arranged, the Owner may nominate a person authorized to collect their pet on their behalf. If this is the case at anytime please notify 4 Paws B & B staff as soon as possible, prior to your pet being collected. The Kennel is not required to release a pet to a person who is not authorized by the owner. The Kennel staff may request identification from the person collecting a pet if not already known to them. If a pet is not collected within 14 days of original check-out date, and the owner fails to communicate and make arrangements to extend their pets care/stay with 4 Paws B & B, the pet will be considered abandoned and 4 Paws B & B reserves the right to take necessary actions with higher authorities to rehome the pet with the help of Rangers, Local animal shelters etc.

5, VACCINATIONS AND HEALTH REQUIREMENTS: All pets must meet the Kennel 4 Paws B & B current vaccination and health requirements before Boarding or attending Daycare. Vaccination requirements are a C5 vaccince. The C5 vaccination covers ~ Canine Parvovirus - Canine Distemper ~ Canine Hepatitis ~ Parainfluenza and Bronchiseptica (Kennel Cough). Vaccinations must be current to within 2 weeks after the dog departing 4 Paws B & B and must be administered no less than 14 days prior to their arrival at 4 paws B & B ~ Titer vaccine tests will be accepted if test is within 2 weeks prior to boarding check-in date. (Proof of test is required) The Owner must provide current up to date vaccination records, or titer tests prior to boarding check-in dates or on check-in. The kennel may refuse admission where vaccination records are unavailable, expired or otherwise do not meet the Kennels requirements. Pets displaying signs of contagious illness may be refused admission or separated from other animals if they show signs once they in the care of 4 Paws B & B. Please be aware due to different strains of Kennel Cough there is NO guarantee that your pet will not contract Kennel Cough. If you believe your dog has come into contact or is displaying sighs of a contagious illness, please seek Veterinarian advice and advise the kennel 4 Paws B & B as soon as possible as we may need to cancel or amend your booking. All pets must also be treated for Worms, Fleas and Ticks prior to their arrival ~ 4 Paws B & B will charge untreated pets an extra fee at wholesale prices for this treatment if not treated prior to stay.

6, VETERINARY TREATMENT: The Owner acknowledges that animals may become ill or injured during boarding or daycare despite reasonable care being taken. If, in the opinion of 4 Paws B & B and it’s staff, a dog requires any veterinary treatment whatsoever, while under the care of 4 paws B & B, The Owner authorises 4 Paws B & B to obtain veterinary assistance when and where necessary. In the event of an Emergency where time and circumstances do not permit, 4 Paws B & B staff will attempt to contact the Owner or the Owners Emergency contact. If niether Owner nor the Emergency Contact can be contacted, 4 Paws B & B will follow all advise given by the Veterinarian with regards to the treatment, medications and recovery of the pet and the decision of the attending Veterinarian will be final and binding. If, Reasonably practicable 4 Paws B & B will endeavour to use the Owners usual Veterinarian services. However if this is not possible 4 Paws B & B will use a veterinarian clinic of their choosing. These clinic’s are used by the owners of 4 Paws B & B for their own pets and are highly recommended, Kudah Veterinary Services, Harrisdale Animal Hospital and Moore Mobile Veterinary Services. Owners will be liable for all Veterinarian Cost associated with any Veterinarian care of their pet while in the care of 4 Paws B & B, and all moneys paid to Vets services by 4 Paws B & B is agreed to be reimbursed to 4 Paws B & B by pets owner at time of pick up/check-out date. The Owner releases 4 Paws B & B and it’s Staff/Employees, or Agents from all liability in respect of the death of, injury to, illness of, loss of or damage of any kind whatsoever that, may occur to any animal in the care or their stay at 4 Paws B and B.

7, PAYMENTS/FEES & DEPOSITS: Boarding rates are charged PER CALENDAR DAY basis irrespective of the time of Check-in or Check-out. All fees associated with the Owners pets booking must be paid to 4 Paws B & B before arrival, or on Arrival/Check-in day. A non-refundable deposit, as set by 4 Paws B & B during Peak periods, Easter/Christmas School Holidays is payable to secure each booking, Refunds are will be issued if cancellation is given at least 2 weeks prior to the boarding check-in dates Payments can be made via Eftpos, Credit Card, Bank Transfer or Cash. Refunds will NOT be given for early pick-ups. For any further questions or clarifications, Please feel free to contact us directly,